Well the questions
a.. Why do so many ERP projects fail?
a.. How much does Business Software cost?
a.. How can I get a high ROI (on Business Software)?
are good ones and are asked (or should be) by most senior managers.
Also, ERP projects virtually never 'fail' - too much loss of face at a
senior level . Mostly they die slowly and expensively and then, after a
decent interval, some poor soul as to pick the pieces up and try again
IIRC a recent (last 2 years) survey of the top 100 companies reported 80%
did not get the return from their investment in IT that they had been led to
I agree. It does depend on one's interpretation of the word "fail".
Most ERP projects are carried through (eventually), often against
better judgement, but fail to render the expected results.
The 80% of the top 100 companies that reported not having received the
expected return on their investments in IT, were led by the top* IT
companies and top* consulting firms.
*"top" as in size and brand awareness; not as in quality and
"The top 100 companies" means that we all are part of their economical
chain and -in the end- pay at the counter for the incompetence of
these inapt consulting firms and inapt IT companies. (Actually, we pay
for the inapt choices that this 80% of these top 100 companies have
made. They should select on 'competence'.)