Which HMRC accounts office?

[PeterSaxton]

A lot of new clients ask me which accounts office payment has to be
made to. Why does HMRC make it so difficult? Why not make payment to
one bank account?

 

[Alan Ferris]

A lot of new clients ask me which accounts office payment has to be
made to. Why does HMRC make it so difficult? Why not make payment to
one bank account?

Maybe you should get clients who can read the pay slips which state
which account.

--
Ferrit

()'.'.'()
( (T) )
( ) . ( )
(")_(")
"The right to be let alone is indeed the beginning of all freedom"
Supreme Court Justice William Orville Douglas

 

[Ronald Raygun]

Maybe you should get clients who can read the pay slips which state
which account.

Oh yeah, cos mick, as Rodney would say.

They don't send you a pay slip until after you've sent in your return.
What if your return only just manages to beat the deadline, so that,
in order to avoid a penalty, you have to send your tax cheque in with
the return? If filing online, where do you send your cheque?

 

[Martin]

Oh yeah, cos mick, as Rodney would say.

They don't send you a pay slip until after you've sent in your return.

That's not the case - at least, not in England

Down here, they send reminders which include a pay slip with no amount
shown. If the return is submitted relatively early, then the amount is
(usually) pre-printed.

What if your return only just manages to beat the deadline, so that,
in order to avoid a penalty, you have to send your tax cheque in with
the return?

They should be sent separately - the return goes to the Inspector, the chq
goes to the Collector.

There is no penalty if your return "only just manages to beat the deadline".

If your payment is late, you are charged interest. If it's more than 4
weeks late, you are "surcharged".

If filing online, where do you send your cheque?

It makes no difference whether you pick Cumberwotsit or Shipley, and that's
true for both chqs and on-line payments.

If you look at the back of the slip, it says send to Bradford if no
pre-addressed envelope available.

Incidentally, now that HMRC has stopped providing pre-paid envelopes, I'm
inviting bids for a fat bundle of them. And they do not have a "best
before" date...


HTH

 

[Alan Ferris]

Oh yeah, cos mick, as Rodney would say.

They don't send you a pay slip until after you've sent in your return.
What if your return only just manages to beat the deadline, so that,
in order to avoid a penalty, you have to send your tax cheque in with
the return? If filing online, where do you send your cheque?

Then you look at last years....or if this is your very first year you
simply telephone and ask, or look at the website etc. This is like
paying a bill to any company, until you either get a payslip or
request paying details.

You can even get booklets from them on how to pay....how many other
businesses do that?

--
Ferrit

()'.'.'()
( (T) )
( ) . ( )
(")_(")
"The right to be let alone is indeed the beginning of all freedom"
Supreme Court Justice William Orville Douglas

 

[Alan Ferris]

Oh yeah, cos mick, as Rodney would say.

They don't send you a pay slip until after you've sent in your return.
What if your return only just manages to beat the deadline, so that,
in order to avoid a penalty, you have to send your tax cheque in with
the return? If filing online, where do you send your cheque?

As Peter and Ronald seem to struggle with the concept of people
looking things up, a 0.22 second google search provided this answer
which they can now pass to their clients:

http://www.hmrc.gov.uk/payinghmrc/index.htm

--
Ferrit

()'.'.'()
( (T) )
( ) . ( )
(")_(")
"The right to be let alone is indeed the beginning of all freedom"
Supreme Court Justice William Orville Douglas

 

[PeterSaxton]

That's not the case - at least, not in England

Down here, they send reminders which include a pay slip with no amount
shown.  If the return is submitted relatively early, then the amount is
(usually) pre-printed.


They should be sent separately - the return goes to the Inspector, the chq
goes to the Collector.

There is no penalty if your return "only just manages to beat the deadline".

If your payment is late, you are charged interest.  If it's more than 4
weeks late, you are "surcharged".


It makes no difference whether you pick Cumberwotsit or Shipley, and that's
true for both chqs and on-line payments.

If you look at the back of the slip, it says send to Bradford if no
pre-addressed envelope available.

Incidentally, now that HMRC has stopped providing pre-paid envelopes, I'm
inviting bids for a fat bundle of them.  And they do not have a "best
before" date...

HTH

Martin

Not if it's the client's first year. Sometimes they don't even issue
UTRs. I've had a client who wants to pay online and he's not had a
payslip but he doesn't want to be late. Even if he did have a payslip
it's not unknown for clients to lose things. HMRC have stopped sending
agents statements on account now, also.

Ferris doesn't seem to understand even basic concepts.

I asked why they have two offices? If there was one I wouldn't get
clients asking which one to send to.

He comes up with a link to a page that all accountants have seen many
times. If it's such a perfect page why doesn't it say which office you
have to pay? I say again: why have two bank accounts for HMRC to
accept one payment. They can do the work in different offices still.

My client has contacted me asking which accounts office he's supposed
to pay. If I was stupid like Ferris I would simply send him the link
and say he must be having difficulty at looking things up! It looks
like customer service in MacDonalds is even worse than I imagined!

 

[Martin]

That's not the case - at least, not in England

Down here, they send reminders which include a pay slip with no amount
shown. If the return is submitted relatively early, then the amount is
(usually) pre-printed.


They should be sent separately - the return goes to the Inspector, the chq
goes to the Collector.

There is no penalty if your return "only just manages to beat the
deadline".

If your payment is late, you are charged interest. If it's more than 4
weeks late, you are "surcharged".


It makes no difference whether you pick Cumberwotsit or Shipley, and
that's
true for both chqs and on-line payments.

If you look at the back of the slip, it says send to Bradford if no
pre-addressed envelope available.

Incidentally, now that HMRC has stopped providing pre-paid envelopes, I'm
inviting bids for a fat bundle of them. And they do not have a "best
before" date...

HTH

--
Martin
Martin

Not if it's the client's first year.

Peter - I'm not with you on this one. I'm happy to join the critical chorus
when HMRC messes up, but IME this problem doesn't arise providing
"eligibility" for SA is notified within 3 months of income source arising.
Sounds like this wasn't done in your client's case, since that would have
been by end July 08 at latest, with first payment not due til now.

it's not unknown for clients to lose things.

That's not HMRC's fault.

HMRC have stopped sending
agents statements on account now, also.

It's all on-line.

My client has contacted me asking which accounts office he's supposed

to pay.

Just say "either".

 

[PeterSaxton]

Peter - I'm not with you on this one.  I'm happy to join the critical chorus
when HMRC messes up, but IME this problem doesn't arise providing
"eligibility" for SA is notified within 3 months of income source arising..
Sounds like this wasn't done in your client's case, since that would have
been by end July 08 at latest, with first payment not due til now.

My client says he has looked at his paperwork and he hasn't received
any documentation with a payslip on it.

He might be right he might be wrong.

Nobody has adequately answered the question I asked: "Why have two
bank accounts"?

That's not HMRC's fault.

It's not HMRCs fault but what seems to be stupid is to have two bank
accounts and make out you are supposed to make payment to a specific
bank account.

It's all on-line.

It's not ALL online!

Where online are the payslips at the bottom of the paper versions!

to pay.

Just say "either".

As I said above: "what seems to be stupid is to have two bank accounts
and make out you are supposed to make payment to a specific bank
account."

 

[Martin]

Nobody has adequately answered the question I asked: "Why have two
bank accounts"?

Oh, come on Peter... I would have thought that was obvious....

1 More jobs "up north"

2 More indexed linked final salary pensions, to be paid by our kids.

3 Twice the error rate.

4 Two small letter boxes are cheaper than one big one

5 Spread the risk (£50k HMG guarantee on each)

An even slicker move is the way BoE is procrastinating before joining faster
payments BACS thingy. They're collecting a fortune in late VAT penalties
etc.

Yet more fascinating is that HMRC is shortly to move their account(s) from
BoE to, er... (suggestions please)...?

 

[Alan Ferris]

Martin

Not if it's the client's first year. Sometimes they don't even issue
UTRs. I've had a client who wants to pay online and he's not had a
payslip but he doesn't want to be late. Even if he did have a payslip
it's not unknown for clients to lose things. HMRC have stopped sending
agents statements on account now, also.

Ferris doesn't seem to understand even basic concepts.

I grasp them better than you it seems.

I asked why they have two offices? If there was one I wouldn't get
clients asking which one to send to.

"A lot of new clients ask me which accounts office payment has to be
made to. Why does HMRC make it so difficult? Why not make payment to
one bank account?"

Why lie about what you said when it is archived?

He comes up with a link to a page that all accountants have seen many
times. If it's such a perfect page why doesn't it say which office you
have to pay? I say again: why have two bank accounts for HMRC to
accept one payment. They can do the work in different offices still.

So why do you struggle so much answering the question?

They have in fact more than 2 bank accounts if you actually read that
page.....but seems you want to moan rather than get facts correct.

My client has contacted me asking which accounts office he's supposed
to pay. If I was stupid like Ferris I would simply send him the link
and say he must be having difficulty at looking things up! It looks
like customer service in MacDonalds is even worse than I imagined!

So what was your answer to him?

--
Ferrit

()'.'.'()
( (T) )
( ) . ( )
(")_(")
"The right to be let alone is indeed the beginning of all freedom"
Supreme Court Justice William Orville Douglas

 

[Alan Ferris]

Nobody has adequately answered the question I asked: "Why have two
bank accounts"?

Because that was not what you posted.

"A lot of new clients ask me which accounts office payment has to be
made to. Why does HMRC make it so difficult? Why not make payment to
one bank account?"

If you had posted that question you might have received the answer.

--
Ferrit

()'.'.'()
( (T) )
( ) . ( )
(")_(")
"The right to be let alone is indeed the beginning of all freedom"
Supreme Court Justice William Orville Douglas

 

[Simon]

Peter - I'm not with you on this one. I'm happy to join the critical
chorus
when HMRC messes up, but IME this problem doesn't arise providing
"eligibility" for SA is notified within 3 months of income source arising.
Sounds like this wasn't done in your client's case, since that would have
been by end July 08 at latest, with first payment not due til now.

My client says he has looked at his paperwork and he hasn't received
any documentation with a payslip on it.

He might be right he might be wrong.

Nobody has adequately answered the question I asked: "Why have two
bank accounts"?

That's not HMRC's fault.

It's not HMRCs fault but what seems to be stupid is to have two bank
accounts and make out you are supposed to make payment to a specific
bank account.

It's all on-line.

It's not ALL online!

Where online are the payslips at the bottom of the paper versions!

to pay.

Just say "either".

As I said above: "what seems to be stupid is to have two bank accounts
and make out you are supposed to make payment to a specific bank
account."


Sowhy cant he phone the local DMB office with UTR and make a payment over
the phone.

 

[Simon]

Oh, come on Peter... I would have thought that was obvious....

1 More jobs "up north"

Thats why they both are

2 More indexed linked final salary pensions, to be paid by our kids.

These offices are both getting smaller as far as staff numbers are concerned

3 Twice the error rate.


4 Two small letter boxes are cheaper than one big one

Actually, both offices are equiped to cope with over 250,000 cheque payments
per day.

5 Spread the risk (£50k HMG guarantee on each)

Now thats a thought, actually, when they were introduced, these centres were
the largest of their type. There was not the equipment available capable of
managing the whole countries tax records when the offices where set up. They
took over from a single machine that dealt with london, who remembers the
London PAYE Accounts Office, processing punch cards, whilst the rest of the
country was on manual records.

An even slicker move is the way BoE is procrastinating before joining
faster payments BACS thingy. They're collecting a fortune in late VAT
penalties etc.

Yet more fascinating is that HMRC is shortly to move their account(s) from
BoE to, er... (suggestions please)...?

neither Shipley or Cumbernauld deal with VAT.


Simon

 

[PeterSaxton]

My client says he has looked at his paperwork and he hasn't received
any documentation with a payslip on it.

He might be right he might be wrong.

Nobody has adequately answered the question I asked: "Why have two
bank accounts"?



It's not HMRCs fault but what seems to be stupid is to have two bank
accounts and make out you are supposed to make payment to a specific
bank account.



It's not ALL online!

Where online are the payslips at the bottom of the paper versions!




As I said above: "what seems to be stupid is to have two bank accounts
and make out you are supposed to make payment to a specific bank
account."

Sowhy cant he phone the local DMB office with UTR and make a payment over
the phone.

Are they open 24 hours a day? What is wrong with HMRC is that they
don't understand the concept of customer service and convenience. Why
have two bank accounts when one would seem to be sufficient. Do you
know how unpleasant it is phoning HMRC with long winded speeches
before you can speak to somebody and they don't accept ring back.
Customer service? You're having a laugh!

It's pointless trying to get Ferris to see reason. He doesn't want to
understand that we are talking about self assessment

 

[PeterSaxton]

Thats why they both are




These offices are both getting smaller as far as staff numbers are concerned





Actually, both offices are equiped to cope with over 250,000 cheque payments
per day.




Now thats a thought, actually, when they were introduced, these centres were
the largest of their type. There was not the equipment available capable of
managing the whole countries tax records when the offices where set up. They
took over from a single machine that dealt with london, who remembers the
London PAYE Accounts Office, processing punch cards, whilst the rest of the
country was on manual records.



neither Shipley or Cumbernauld deal with VAT.

Simon

The main problem seems to be that decisions regarding HMRC don't seem
to be based on efficiency.

 

[Alan Ferris]

Are they open 24 hours a day? What is wrong with HMRC is that they
don't understand the concept of customer service and convenience. Why
have two bank accounts when one would seem to be sufficient. Do you
know how unpleasant it is phoning HMRC with long winded speeches
before you can speak to somebody and they don't accept ring back.
Customer service? You're having a laugh!

It's pointless trying to get Ferris to see reason. He doesn't want to
understand that we are talking about self assessment

I am quite aware of what you are griping about. But in all your
moaning you have not noticed that nobody agrees with you.

--
Ferrit

()'.'.'()
( (T) )
( ) . ( )
(")_(")
"The right to be let alone is indeed the beginning of all freedom"
Supreme Court Justice William Orville Douglas

 

[PeterSaxton]

I am quite aware of what you are griping about.  But in all your
moaning you have not noticed that nobody agrees with you.

Can you explain why HMRC have two bank accounts for the payment of
self assessment tax?

Can anyone else?

 

[Jonathan Bryce]

As Peter and Ronald seem to struggle with the concept of people
looking things up, a 0.22 second google search provided this answer
which they can now pass to their clients:

http://www.hmrc.gov.uk/payinghmrc/index.htm

Which says, if your accounts office is Cumbernauld, pay it to
10 51 67 23444401, and if your accounts office is Shipley, pay it to
10 50 41 23456000.

The question was, how do you find out which office deals with your account?

 

[Jonathan Bryce]

Because that was not what you posted.

"A lot of new clients ask me which accounts office payment has to be
made to. Why does HMRC make it so difficult? Why not make payment to
one bank account?"

If you had posted that question you might have received the answer.

But clients don't ask that question. They ask how much they have to pay,
and how they go about making the payment to them.