UK Credit Control advice - Payment trends & bonus structure

[vicshaw081]

I have started a new credit control position within a small company that uses an in-house chasing system. This seems to work very well however I am looking for some advice on the best form of tracking customer payment trends as this facility is not included within the system we use. Also I would be interested to hear from anyone that implements a bonus structure, is this based on actual cash collection? % of aged debt recovered? etc. Any advise would be much appreciated. Many thanks

 

[laurie74]

|Bonus structure in my dept : 50% of the bonus is calculated on collection of old debts, in our case +120 days. Other half is based on the decrease of the number of accounts and cash value outstanding in the bracket 60 to 120 days.
( our payment terms are 30 days DOI)