Send Books error and Back Up error

[CRSystems]

Hi

I am having a problem with Send Books (manually) where I am being told that I do not have permission to write the file to the folder?

I am also being told that my back filename is too long (when it is not).

I don't know if these are related the Back Up has been a problem for about two months and I have only just discovered the Send Books problem

Obviously really need to sort this urgently due to time of year!!

Many thanks for any help or suggestions

Kind regard
Chris

 

[spid3r1987]

do you get an error when running the backup, if so...what??
in regards to sendbooks...i was told by mamut that this feature doesn't work on accounting anymore....