Use of Helpdesk for administration workflow


Joined
Feb 8, 2018
Messages
1
Reaction score
0
Country
au
Hi all,

I am an administration team leader for an accounting firm of approximately 55 staff. We are currently using a helpdesk system (Service Desk Plus) for the accountants to send work through to the administration team. We are then able to give due dates and times and use reporting on job in/completed and any SLA breaches.

I'm curious what other firms use for their workflow?

Thanks
Bridget
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top