I built software for a customer of mine. They wanted to incorporate invoicing into the system. I set it all up but im having trouble with a refund report. They want to be able to issue refunds and im not understanding how its suppose to work. The owner said when she issues a refund that it shouldn’t effect the balance on a report 1 month ago. Like snapshots or something. That balance for that day is that balance and should be the same each time. Do you know what she is talking about? Perhaps you can help me with this?