Hi,
So I don't own the software. I can't afford it, but the first bookkeeper I hired had the 2017 Accountant version.
Well now I have to hire another BKer, & they all have different versions. I just learned you can't use the overseas version, but even when they have the global version they say they can't open it.
Is this b/c the file I have is the latest version, so if they have a lower version it won't open, or is there some other reason?
What I'm shocked about is most of these BKers say they are experts in QB, but they don't even know if their version will open mine.
I also know that if they have the lower version, they open it & then save it, that file converts to their QB version. This is why I don't understand why the guy with the global version couldn't open it.
Thanks
So I don't own the software. I can't afford it, but the first bookkeeper I hired had the 2017 Accountant version.
Well now I have to hire another BKer, & they all have different versions. I just learned you can't use the overseas version, but even when they have the global version they say they can't open it.
Is this b/c the file I have is the latest version, so if they have a lower version it won't open, or is there some other reason?
What I'm shocked about is most of these BKers say they are experts in QB, but they don't even know if their version will open mine.
I also know that if they have the lower version, they open it & then save it, that file converts to their QB version. This is why I don't understand why the guy with the global version couldn't open it.
Thanks